customer support

Payments

Payments

What are my payment options?
Klarna - How does it work?
Why was my card refused?

Your card may have been refused due to the following:

  • You tried using a prepaid card - We do not accept these cards
  • You do not have sufficient funds in your account
  • You tried using a card that is not registered in the UK
I wanted to pay by instalments - Why have you taken the full payment?
Klarna - I have a payment query, what do I do?
Do you accept international payments?
My discount code is not working?
Do you provide VAT invoices?
When will I receive my invoice?

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